MacProline FAQs

MacProline Support & FAQ Center

Find answers to common questions about MacProline applications across macOS, Windows, and Linux, plus our online services. Choose a product below to view its dedicated FAQ.

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Frequently Asked Questions

Select a product to see its FAQ.

EasyGantt FAQ

What are the limitations of the trial version?
By default, all features are enabled and you can use the app during 5 days.
MacPlanner is now EasyGantt: where I can learn more?
You can learn more on this page MacPlanner page.
What is the EULA or VPAT for your product?
Our license and accessibility agreement is the same than Apple for the Mac App Store. Nothing specific related to our product.
How I do create dependencies between tasks?
Select a task on the Gantt view. You will a dot at the end of the task. Click on the dot while keeping the mouse down and connect the next task. NOTE: when you select a dependency, you can edit many options.
Do you have an example to download?
Yes, you can download many projects made with EasyGantt by clicking here download examples.
Can I open a Microsoft Project file?
YES but you need to export a project to Microsoft XML format as Microsoft default format is not open to developers. You can import projects from the Import menu (90% of documents are compatible. It's not 100% because Microsoft do not even respect XML standard conventions).

WebKiosk FAQ

How do I disable the automatic start of WebKiosk?
Apple is providing this method. Apple support guide
How WebKioskAgent app is working?
WebKioskAgent app is a freeware that is automatically relaunching WebKiosk when a user is detected on the Finder or after a crash. You need to have at least WebKiosk 8.1 and the settings enabled in Preferences (security section). The feature is disabled temporary when you are in preferences and when you click the Quit button from preferences. Because of Apple Sandboxing policy, you need to launch the app at least one time to give an authorization of use. You can download WebKioskAgent here: WebKioskAgent download. We recommend to move WebKioskAgent inside the Utilities folder of the Mac. NOTE: since version 8.2, you can download and install WebKioskAgent app from preferences.
What are the limitations of the trial version?
There is no time limitation. Entering your license allows you to: > remove the trial message appearing on top of the browser view > protect the preferences with a password (not working in trial mode) > disable the quit menu (not working in trial mode).
How to deploy the app for multiple kiosks?
You have two options: 1. Using MacProline servers (a FREE service) There is a Child and Parent mode available in WebKiosk Preferences. When you setup a kiosk in Parent mode, the preferences are saved locally but also automatically uploaded to MacProline servers. Then, you can just select the Child mode to apply the same preferences to other kiosks. Very simple and very powerful. Requires at least version 8.1. The parent and child kiosks also need to run the same version of the app. NOTES: The feature can be tested in trial mode but the option to always update preferences at launch of the app requires a valid user license. If you have a custom logo for the toolbar located in the Documents folder, the logo need to be present on all kiosks too in order to be displayed correctly. 2. Using Apple Remote Desktop You can use this application to copy the app and preferences to multiple computers. Apple Remote Desktop You just have to copy two items: 1. The application WebKiosk 2. The folder containing preferences at the same location. Users / Account Name / Library / Containers / WebKiosk NOTE: The license is checked few times per month at launch of the app to verify the number of users related to the license.
Do you control licenses with a server?
YES, we validate user licenses with a server when you register your license. We also check randomly (average one time per month) the license at launch of the app.
MacPodium is now WebKiosk: where I can learn more?
You can learn more on this page MacPodium page.
What is the EULA or VPAT for your product?
Our license and accessibility agreement is the same than Apple for the Mac App Store. Nothing specific related to our product.
Is it possible to hide the menu bar of the Mac or disable some menus?
YES, in the preferences (security section), you can hide the menu bar or disable the menu options of the Apple menu.
Is it possible to disable the Force Quit function of macOS?
Yes, in preferences of WebKiosk (security section), you can disable Command+Option+Escape option and many other settings.
How do I access to the preferences if I remove the button?
Mac version: You can use the keyboard shortcut COMMAND+OPTION+P. Windows or Linux: Windows You can use the F5 keyboard function.
Which app do you recommend for remote control of a kiosk?
We always recommend Apple Desktop or Screens 4 Apple Remote Desktop Screens 4.
How to block access to adult content?
Two methods are available: Using the app: With WebKiosk, you can create a white list (restricting access to a list of websites). Using third parties solutions: We recommend to use some third parties DNS or apps like these ones free porn blockers XGuard.
What is the HTML engine?
Mac Version: WebKiosk web browser is using Apple Webkit engine used by Safari. It's modern, fast and integrated in the operating system for the best performance. It' also updated automatically when the operating system is updated. The new version 8 is using the modern version named WKwebview. Windows and Linux versions: WebKiosk use Chromium engine.

VigiKiosk FAQ

Can I send commands with AppleScript?
Yes, VigiKiosk allow you to remotely send AppleScript commands to the kiosks where VigiKiosk Agent is installed. Examples: tell application "Finder" display dialog "Hello" end tell open location "https://www.xproline.io".
What is the purpose of this app?
The goal of VigiKiosk app is to survey the behavior or status of your kiosks installed at any location. Remotely and from any location, you can see if a kiosk is operating correctly and what is the content displayed on the screen. A screenshot is taken at regular interval using high end compression technologies and send to our servers. By using this methodology, you don't need to setup port forwarding on routers. The full solution is easy to install and fun to use. You can even send remote AppleScript to a kiosk.
Do you have a tutorial?
YES, just follow these steps: 1 - On each kiosks that you want to monitor, download and install VigiKiosk Agent application (freeware). You can download it at this address: VigiKiosk Agent download 2 - On each kiosks that you want to monitor, go to VigiKiosk Agent preferences (accessible from the menu bar) 3 - click on “Setup” button in macOS section. It will open macOS security preferences where you need to add VigiKiosk Agent app in the privacy, screen recording section. (this is a new requirement since macOS 10.15 Catalina, not needed if you run an older version) 4 - In VigiKiosk Agent preferences, enter your email address and click on Save. If you decided to not relaunch the app, not following macOS advice, you will need to do it after the full setup. You can also enter an optional zone name and computer name to better identify your kiosk. 5 - Your kiosk is now ready to be monitored with VigiKiosk app. You can download it at this address: VigiKiosk download You can monitor up to two kiosks for free with the trial version.

VigiServer FAQ

What is the purpose of this app?
The goal of VigiServer app is to survey the behavior or status of your servers installed at any location. Remotely and from any location, you can see if a server is operating correctly and what is the content displayed on the screen. A screenshot is taken at regular interv

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