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Contact Us

Contact MacProline Support

Use the form below to send us a question, report a bug or suggest a feature. Choose the category and the related product so your message reaches the right team.

Feel free to contact us for any question or feedback
Creating an account first is not mandatory, just recommended.
If you are looking for custom development and service, use this quote form
You can also contact us at [email protected]




You can login/register with your Apple ID or with your MacProline account

  Sign In with Apple      Login / Register

Frequently Asked Questions About Support Tickets

Do I need a MacProline account to open a support ticket?

No. Creating an account is not mandatory, just recommended. You can submit the form as a guest, and you can also sign in or register with your Apple ID or with your MacProline account if you prefer to keep your requests linked to your profile.

Which category should I choose for my request?

Pick the option that best matches your message: General for questions, Bug report for something that is not working as expected, and Feature request for ideas and suggestions about our apps.

Should I select a related product?

Yes. Choosing the related product — such as EasyGantt, WebKiosk, WebDesk, MultiTime or another app from the list — helps route your ticket to the right person. If your request is not about a specific app, select Other.

Can I attach a file to my ticket?

Yes. The form includes an optional attachment field that accepts PNG or JPEG files, which is useful for screenshots, error messages or other supporting material.

I need custom development or a service quote — is this the right form?

For custom development and services, use the dedicated quote form instead. This page is intended for questions, bug reports and feature requests about our apps.

Is there another way to reach you?

Yes. You can also contact us by email at [email protected]. Before writing, you may find an immediate answer in our FAQ section.
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A subsidiary of xProline
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